Terms of use & acceptable use
This is a beta
CoFigure is experimental software provided as-is. Features may change or disappear, the service may go down, and despite nightly backups data loss is possible. Access is by personal invite and comes with a monthly usage allowance that we may adjust; optional paid top-ups and subscriptions are available (see Billing). We may pause or end the beta at any time.
Billing
Using AI models costs real money, so CoFigure meters usage with a monthly allowance. What's included, and what happens at the edges:
- Allowance. Your plan includes a monthly usage allowance. More capable models draw it down faster (the picker shows each member's appetite). It resets each month and unused allowance doesn't roll over.
- When it runs out, the room doesn't die. Premium models pause and those members continue on economical models until your allowance resets — or you top up.
- Fair use of the economical models. The most economical models keep working past your allowance for normal personal use. That generosity isn't a resource to farm: we may throttle, pause, or terminate accounts that script against it, resell it, or otherwise abuse it.
- Top-ups. Purchased credits never expire while you have an account. They are usage credit only — no cash value, non-transferable, and non-refundable except where the law requires (we may make goodwill exceptions at our discretion).
- Subscriptions. Paid plans renew monthly at the price shown at checkout until you cancel. Cancel anytime; it takes effect at the end of the paid period. If a renewal payment fails we may pause paid features after a grace period. We'll give notice before any price change.
- Payments & taxes. Payments are processed by Stripe — we never see or store your card number. Prices may be subject to sales tax or VAT depending on where you live.
Your account
- Your invite and account are personal — don't share, transfer, or resell access (AI inference costs us real money).
- You're responsible for what happens through your account; keep access to your sign-in email secure.
- You must be at least 18, or the age of digital consent where you live.
Acceptable use
CoFigure is general-purpose: brainstorming and work, but also play — casting AI characters for fun, social conversation, role-play, or companionship is a supported, honest use of the product. The agents are AI characters, not people; they can be confidently wrong, and they are not a substitute for professional (medical, legal, financial) advice or for human relationships and care.
You may not use CoFigure to:
- do anything illegal, or generate content that sexualizes minors, incites violence, or harasses, threatens, or defames real people;
- generate malware, or attempt to break, probe, overload, or script against the service (automated clients hammering the API will be rate-limited or cut off);
- violate the acceptable-use policies of the upstream AI providers that serve the models;
- upload content you don't have the right to use, or other people's personal data without their permission.
AI output
Model output can be inaccurate, biased, or made up. Check anything that matters before you rely on it. You own what you put in; you may use what comes out, subject to the upstream providers' terms. We claim no ownership of your content — we store and process it only to run the service for you.
No warranties, limited liability
To the maximum extent permitted by law, CoFigure is provided without warranties of any kind, and our total liability for any claim arising out of the beta is limited to the amount you paid us in the twelve months before the claim (zero if you haven't paid us anything). We are not liable for indirect, incidental, or consequential damages, or for lost data, profits, or goodwill.
Suspension and termination
We may suspend or terminate accounts that break these terms — especially the acceptable-use rules — or that put the service or other users at risk, with or without notice. You can stop using CoFigure at any time and ask for your data to be exported or deleted (see the privacy policy).
Changes and contact
We may update these terms as the beta evolves; we'll bump the version line on this page and email active users about material changes. Continued use after a change means you accept it. Questions: support@cofigure.ai.